Goods Pick-up Request

Please use the form below  to request a pick-up for the goods you want to donate to a CWS Op Shop and one of our friendly staff will be in touch soon.

We are offering a donation pickup service in the mid to upper Blue Mountains for the Katoomba Op Shop and the Nepean Valley for our Penrith Op Shop.

*We will only be able to accept small to medium sized furniture items and good saleable bric-a-brac. We cannot accept items that are made of poor materials as they get damaged in the truck on the way back to our Op Shops, rendering them unsaleable. We also cannot accept items which we have too much stock of already.

Please see our Pick-Up & Delivery Safety Statement here.

Please note:

Katoomba Pick-ups – Tuesdays & Wednesdays
Penrith pick-ups – Mondays & Thursdays
Condition – must be saleable – i.e. not damaged, not ripped or torn, not dirty or stained. We cannot accept unsaleable or dirty items as this increases wastage and waste disposal costs for us.
Weight – an item must be of a sensible weight for 2 men to reasonably handle with moving equipment.

Items may not be accepted if the item is made of poor materials/quality which can be easily damaged in transit to our Op Shops in our trucks or if we are overstocked with a particular item in the Op Shops ie. the Op Shops may be overwhelmed with dining tables and chairs.

The items we are collecting must be accessible and our staff can not travel more than 4 safe steps, there must be wide enough pathway access to extract furniture, we must be able to have truck within a reasonable closeness to the items (no carrying for long distances) and driveways must not be very steep either going up or down. Our staff is there to work with you and help you out as best we can so please be kind as we do our best to meet your expectations.

If you have any further inquiries or questions, you can contact the Op Shops on (02) 4784 2297

We appreciate your support!